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The PS group focuses on: At this stage it is not about finding one solution, but eliminating the options that will prove less effective at dealing with both the symptoms and the root cause. Acceptance by the people who will use and implement the solution is key to success. To users and implementers, a solution may seem too radical, complex or unrealistic.In the fourth step, groups evaluate all the selected, potential solutions, and narrow it down to one. The previous two steps help justify the choices made by the PS group, and offer a series of different, viable solutions for users and implementers to discuss and select from.
It helps keep groups on track, and enables a thorough investigation of the problem and solution search.
It involves implementers and users, and finds a justifiable, monitorable solution based on data.
For example, once the real problem is identified – using “2.
Determine the Root Cause(s) of the Problem”, the group may return to the first step to redefine the problem. The goal is not to solve but to evolve, adjusting the solution continually as new challenges emerge, through repeating the Six Step Process.
Once the solution has been chosen, initial project planning begins and establishes: The group may use tools, such as a Gantt chart, timeline or log frame.
Between Steps Five and during Step Six the operational/technical implementation of the chosen solution takes place.Complex challenges for teams, working groups and boards etc., are usually solved more quickly by using a shared, collaborative, and systematic approach to problem solving.The Six-Step method provides a focused procedure for the problem solving (PS) group.This step relies on: In Step Six, as the results of the project emerge, evaluation helps the group decide if they need to return to a previous step or continue with the implementation.Once the solution goes live, the PS group should continue to monitor the solutions progress, and be prepared to re-initiate the Six Step process when it is required.Problem solving models are used to address the many challenges that arise in the workplace.While many people regularly solve problems, there are a range of different approaches that can be used to find a solution.Do you have a business problem that you are having trouble solving?Mike Figliuolo has a simple five-step process for solving problems and leading your business through everyday uncertainty and larger change initiatives.Effective groups designate feedback mechanisms to detect if the project is going off course.They also ensure the project is not introducing new problems.