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Please use the 'Download' link(s) above to get a copy. If you need to make a general enquiry, please see the Contact us page.This thesis presents an ethnographic study of the role of users in user-centered design.
Regular disruptions to the social order can be characterized in several dimensions: 1) negative and positive disruptions, 2) the impact of disruptions on individuals and groups, 3) their quality as brief or more sustained, 4) routine and more unusual disruptions, and 5) the intimate to stranger relationships among those involved in a disruption.
A comparison of the Local and Rapid lines shows that they differ in terms of the consistency of branding and the physical features and amenities along the routes.
This thesis argues for the urgent need to rethink that positioning, and offers an analytical framework to do so.
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As audience data are used to shape and promote content that help form societal narratives, development of best practice is crucial, not only to enhance fulsome public discourse but as a means of reputation building for media outlets fighting to retain relevance and public trust, both of which are intrinsically tied to revenue and/or funding.
Ethnographic Phd Thesis
This thesis explores the potential conflicts between journalism’s mandate to keep the public informed through quality, contextualised news coverage and the use of metrics and analytics to build scale and a sustainable business model.
The thesis employs a bricolage of theories within a sociological framework, through the lens of media logic, and draws on the author’s own perspective of working in a newsroom and, currently, in an academic media faculty.
The research provides observed examples of the ways in which changing boundaries are impacting definitions of journalism and who is a journalist; it proposes best practice for the use of metrics and analytics in newsrooms that might better situate media outlets to serve their communities and survive in a rapidly changing media landscape; it offers suggestions for media scholars on best practice to perform research that better reflects newsroom routines particular to the use of metrics and analytics; the thesis contributes a new gatekeeping model that identifies two primary channels related specifically to the use of metrics and analytics: promotional and developmental; finally, the thesis demonstrates how a bricolage of complementary theories and the selection of multiple sites of study might best support the reflexive investigation of complex social structures within a rapidly changing field.
However, we know much less about the ways people experience travel, both physically and emotionally, and the effects these experiential aspects can have on individual travel decisions.
This research uses ethnographic fieldwork methods to examine the experience of bus travel, and particularly behaviors, types of interactions, and social expectations on buses.