Process Problem Solving

Overall, the Six Step method is a simple and reliable way to solve a problem.

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The PS group focuses on: At this stage it is not about finding one solution, but eliminating the options that will prove less effective at dealing with both the symptoms and the root cause. Acceptance by the people who will use and implement the solution is key to success. To users and implementers, a solution may seem too radical, complex or unrealistic.

In the fourth step, groups evaluate all the selected, potential solutions, and narrow it down to one. The previous two steps help justify the choices made by the PS group, and offer a series of different, viable solutions for users and implementers to discuss and select from.

One logical way to problem solve is to seek support.

While it is logical to seek advice, don't forget that the final decision is still yours to make.

Effective groups designate feedback mechanisms to detect if the project is going off course.

They also ensure the project is not introducing new problems.Complex challenges for teams, working groups and boards etc., are usually solved more quickly by using a shared, collaborative, and systematic approach to problem solving.The Six-Step method provides a focused procedure for the problem solving (PS) group.This step relies on: In Step Six, as the results of the project emerge, evaluation helps the group decide if they need to return to a previous step or continue with the implementation.Once the solution goes live, the PS group should continue to monitor the solutions progress, and be prepared to re-initiate the Six Step process when it is required.You can read more about the Six-Step Problem Solving Model in our free e Book ‘Top 5 Problem Solving Tools’.Download it now for your PC, Mac, laptop, tablet, Kindle, e Book reader or Smartphone.Once the solution has been chosen, initial project planning begins and establishes: The group may use tools, such as a Gantt chart, timeline or log frame.Between Steps Five and during Step Six the operational/technical implementation of the chosen solution takes place.The project implementation now needs to be monitored by the group to ensure their recommendations are followed.Monitoring includes checking: Many working groups skip Step Six as they believe that the project itself will cover the issues above, but this often results in the desired outcome not being achieved.

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